Artikler
From settings page open DB Tools and select create backup.A list of backup files is shown on the...
How to add channel with multi keys?If the channel has multiple keys add them in this format:KID:KEY|KID:KEY| ... etc
How to add channels?Use the import channels page to add you new content.Importing is done using a text format, just...
How to add load balance?Installing load balance server is exactlly the same as installing main server except the...
How to add main server?From you VenomDRM CMS, open the server list page and fill form fields, then save the form.Back to...
How to change the server license?You do not have to change the license itself, but you may need to change a server, for example,...
How to know my subscription expire date?From the VenomDRM Portal/client area, the expiration date is listed againest each license.From...
How to renew my subscription?Login to VenomDRM Portal/Clients area and you will find all information about your subscriptio,...
How to update channel key?delete the target channel and reimport it again
I changed my main server, how do I restore my old database?When you change your main server, the location /home/venom/backup will be empty.In this case you...
I have multiple invoices, can I consolidate all in one invoice?Yes, just contact the payment/support team for arrangement and adjustment of your invoices due...
My subscription is terminated, can i restore it?If your account did not terminated as well, so yes you can, and you will needto contact our...
What is DRM content?DRM stands for Digital Right Content, a technology used to protect digital content from...
What is my subscription DOES NOT include?A suscription to VenomDRM panel DOES NOT include : The servers you will use DRM content...
What is my subscription include?A suscription to VenomDRM panel includes : Licens to use the software on a sever of your...
What is the difference between DRM and HLS?DRM Content: DRM content is a protect content. DRM content can be accessed only if you have...
What is the difference between VenomDRM panel and other streaming panels?VenomDRM software is a DRM content managment and restreamer. In general, to restream any DRM...
What is the load balance?The load balance is a server used to download, decrypt and restream content. It does not include...
What is the main server?The main server is the a server used to manage other load balance servers that do restreaming....
What will happen if my invoice overdue?You have 7 days to pay the overdue invoices then your subscription will be terminated...
Where is my databse backup files?Backup files stored on your main server at: /home/venom/backup
